We offer flat rate shipping of $9.95 on orders up to $99, being shipped within Lower 48 States (and D.C.)
Orders to Alaska and Hawaii
If you're already considering shipping something to AK & HI, you know it's gonna be costly. Shipping rates for these states will be determined on a per-order basis. Be sure to calculate the cost of shipping in the Shopping Cart before proceeding to checkout. (And if you know of a cheaper shipping method to AK & HI, please let us know! Send us a hot tip at email@example.com!)
Ground Shipping Details
Your order of in-stock merchandise will be processed and shipped within 72 hours of receipt. If your order is placed after 12:00PM ET Monday through Friday, your order will be processed the next business day. We do not process orders or ship on Saturdays, Sundays or major holidays. You will receive an email with shipping information once your order has shipped.
If no one is home to accept the package, it is FedEx's, UPS and USPS policy to leave the package at the door. By placing this order with us, you accept responsibility for packages delivered at the door in the event a package is missing when you get home.
If you need to expedite your package or if you would like to require a signature upon delivery, please email us at firstname.lastname@example.org.
Shipments to more than one address need to be placed as separate orders, and will be processed as such.
Order Status & Updates
You will receive a confirmation email when your order is submitted successfully. Please (1) make sure you've given us the correct email and (2) check your spam folder! (Sometimes our emails end up in there…)
Out of Stock and Back-Ordered Items
While we make every effort to have featured merchandise in stock, occasionally we are out of certain items. If we are out of stock or expecting a back-order on an item that you've ordered, you will receive an email notification with an expected ship date. If the wait for the item is too long for you, feel free to cancel the order by replying to that email or emailing email@example.com directly.
If you are placing an order over the phone, please call us at 212-420-9020.
Yes we offer international shipping. You will be able to enter your shipping details at checkout to see the freight costs and transit times.